Refund policy
Returns, exchanges, and cancellations are accepted under the following conditions.
Please note that we cannot accept any changes to the contents of the product after the shipping date.
(1) Returns, exchanges, and cancellations for the customer's own reason
(exchange due to an order error, return due to cancellation of purchase, etc.)
In principle, we do not accept returns, exchanges, or cancellations for the customer's own reason.
(2) Returns and exchanges due to store error (erroneous delivery)
Please contact us within 14 days from the date of delivery.
Shipping costs: Paid by the store (including the cost of shipping the replacement product).
Please note that we cannot accept any changes to the contents of the product after the shipping date.
(1) Returns, exchanges, and cancellations for the customer's own reason
(exchange due to an order error, return due to cancellation of purchase, etc.)
In principle, we do not accept returns, exchanges, or cancellations for the customer's own reason.
(2) Returns and exchanges due to store error (erroneous delivery)
Please contact us within 14 days from the date of delivery.
Shipping costs: Paid by the store (including the cost of shipping the replacement product).